Quality Systems Manager; and Data Lead

Site Name

UK - County Durham - Barnard Castle

Jan 9 2026

The Quality function promotes quality and compliance through the product life‑cycle within the wider manufacturing and production operations at GSK Barnard Castle Manufacturing Site. The Quality function at GSK plays a critical role in ensuring our products meet the highest standards of safety, efficacy, and compliance. As part of this team you will uphold our commitment to delivering high‑quality medicines and vaccines, and healthcare products to patients and consumers around the world.

Reporting into the site’s Quality Director, the Quality Systems and Data Lead is responsible for the effective management, oversight, and continuous improvement of the site’s Quality Management Systems (QMS) and associated data processes. This role ensures compliance with regulatory requirements, drives data integrity, and fosters a culture of quality excellence across the Barnard Castle site.

The role manages approximately 9 direct reports.

• Manage and inspire a high‑performing team of experts and specialists, ensuring clarity on roles and responsibilities, fostering collaboration, and driving performance excellence.
• Set clear performance objectives and provide regular feedback to ensure alignment with site and above‑site quality goals.
• Cultivate a culture of accountability and innovation, empowering team members to take ownership of their roles and contribute to continuous improvement initiatives.
• Leverage AI tools and technologies to enhance the performance and efficiency of quality systems and processes, driving innovation and ensuring alignment with regulatory requirements.
• Collaborate with Quality Digital Innovation Experts to integrate AI‑driven solutions for data analysis, process optimization, and predictive insights, fostering a proactive approach to quality management.
• Manage and oversee the site’s Quality Management System (QMS) processes to ensure compliance with GMP standards, as well as providing expertise to drive system effectiveness.
• Manage governance and implementation of robust Data Integrity (DI) practices for accuracy, security, and alignment with regulatory requirements.
• Drive innovation in quality systems through digital tools and technologies. This entails working closely with Quality Digital Innovation Experts to streamline processes and improve efficiency.
• Provide oversight and expert guidance on the development, management, and tracking of CAPAs and deviations to ensure timely resolution (as well as continuous improvement).
• Ensure training compliance across the site by designing, delivering, and monitoring effective training programs (maintaining quality standards and regulatory alignment).
• Develop and maintain quality documentation systems for regulatory compliance, accessibility and continuous improvement by collaboration with Documentation Compliance Experts.
• Coordinate cross‑functional efforts to enhance quality systems, integrating digital innovation initiatives and data governance frameworks.
• Manage and develop a high‑performing team of experts and specialists (providing clarity on roles and responsibilities, as well as succession planning and continuous skill enhancement).
• Foster collaboration across departments, functions and processes (e.g. QMS, DI, CAPA, training, documentation and digital innovation functions) to align with site and above‑site quality objectives.
• Act as primary liaison for quality systems audits and inspections to ensure readiness and provide expertise across functional areas (under the Quality Systems and Data Lead scope).

As this role is multi‑faced and includes liaising with a wide variety of on‑site production and operations teams, you will be a self‑motivated person who has strong experience of working in regulatory or quality functions and/or manufacturing at a complex highly‑regulated manufacturing site. You should be able to demonstrate knowledge/experience of inspection readiness (audit‑experience). You will be resilient and calm under pressure, with strong people skills and a proven ability to influence people to achieve objectives…