Team Leader, Retail

About The Job

Contracted Hours Available: 8

Please note this role is a fixed term contract.

Location:

Card Factory, 26 Horse Market, DL12 8LY

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store.

You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the card factory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.

By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curiosity: always learning and eager to see the bigger picture.
• Making space for everyone’s voice, listening with intent, and building a team where people feel they belong.
• Stepping up, staying flexible, and setting the tone by getting things done.
• Fairness, openness to feedback, and thoughtful decision making.
• Genuine care for people, supporting growth, and creating a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At card factory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.