Testing Center and Academic Support Coordinator

Job Title:

Testing Center and Academic Support Coordinator

Location:

Gordon State College

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Founded in 1852, GSC is a member of the University System of Georgia. The college has a distinctive legacy of excellent scholarship and service. GSC offers nearly 30 degrees, which includes multiple associate and baccalaureate pathways for students. With an enrollment of over 3,100 students, GSC offers an intimate academic setting with state-of-the-art classrooms and laboratories. In this setting, students receive individualized attention that only a small college with dedicated faculty and staff can provide.

This position coordinates the day-to-day operations of the Gordon State College Testing Center; provides academic support, registration assistance, student-success outreach, and occasional academic advising for select assigned groups; and provides administrative support for the Center for Workforce Development. The coordinator ensures secure, efficient, and compliant testing services and works independently under established policies with periodic supervisory review.

• Coordinates daily Testing Center operations, annual testing calendar, and staffing coverage during peak periods, absences, meetings, and travel.
• Schedules and administers approved in-person and virtual examinations, including ACCUPLACER, program-specific, accommodated, and external exams.
• Ensures testing security, integrity, and compliance with USG and GSC policies, test-provider requirements, FERPA, and ADA requirements.
• Explains ACCUPLACER scores and placement information in accordance with USG learning support policies.
• Coordinates accommodated testing with faculty and the Office of Counseling and Accessibility.
• Maintains certifications required for GSC
  ¿ s Testing Center; completes annual training, certification renewals, and related documentation.
• Responds to testing inquiries and coordinates with Admissions, Registrar, Academic Advising, faculty, IT, and other offices.
• Maintains Testing Center records, reports, website information, supplies, inventory, and testing equipment.
• Directs, trains, schedules, and coordinates the daily work of assigned Testing Center personnel, including student and non-student part-time workers, if positions are assigned in the future; does not conduct formal performance evaluations or make hiring recommendations.
• Coordinates operational needs and staffing coverage to ensure continuity of Testing Center services.

• Provides general information about registration procedures, academic resources, and published degree requirements; refers individualized planning to professional academic advisors except for assigned advising groups.
• At times, advises select assigned groups of students on course selection, degree planning, and registration in accordance with institutional advising policies.
• Assists Academic Advising with appointments, registration logistics, routine inquiries, and peak-period support; maintains accurate records of student contacts and referrals.
• Supports student-success outreach, orientation, registration events, recruitment, and referrals for students requiring specialized assistance.
• Maintains working knowledge of academic programs and institutional policies and follows established approval processes for academic decisions.

• Provides administrative support for the Center for Workforce Development, including purchasing, procurement documentation, purchasing-card duties, and reconciliations.
• Monitors expenditures, maintains purchasing and inventory records, orders supplies, and coordinates with vendors and College offices.
• Assists Center faculty and staff with reports, records, scheduling, special projects, and other related duties as assigned.

• Bachelor
  ¿ s degree from an accredited institution in a relevant field.
• Two years of related professional experience in testing services, academic support, student services, higher education administration, or a closely related area.
• Eligibility to obtain and maintain a college purchasing card, including any credit check required by applicable College and USG policies.
• Annual training and renewal of certifications required for GSC
  ¿ s Testing Center are expected.

• Experience in a college or university testing center, academic advising office, student-facing administration, or related…