Assistant​/Finance Manager

The person is responsible for overseeing the operational aspects of the GP practice and submit claims and make payments. This role ensures the delivery of high-quality patient care and efficient resource management. They will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations

• Reception/Admin Rota Management
• Admin/Reception staff cover
• In charge of docman / EMIS tasks
• Administrative Support
• Pay invoices
• Book keeping
• Governance and Compliance
• Patient Demand Management
• Premises Management and Equipment
• Call/Recall Programmes
• IT and Systems Support

• Job description- after 1 month of in house training you will take over all claims and payments
• Staff cover when needed. Ideal Candidate should be flexible to cover gaps in the Rota when needed.
• Lead, motivate, and manage the reception teams at both sites to ensure high standards of performance and patient care.
• Oversee mandatory training, and development of staff to maintain a skilled workforce across both locations.
• Communicate effectively with the Practice Manager who manages the rota for the admin and clinical team.
• Address staff concerns, facilitate conflict resolution, and promote a positive workplace culture.
• Manage unplanned absences, ensuring all are recorded, including conducting return-to-work reviews for reception staff.
• Address staffing issues, including conflicts, performance issues, poor service, and clinical safety concerns and report them to the practice manager.
• Organise regular staff meetings and document actions agreed upon.

• Minimum 2-3 years of experience in GP practice
• Willingness to learn and improve
• Flexible with hours and willing to cover shifts on short notice
• Knowledge in Accounts or Bookkeeping

• Previous GP surgery experience is mandatory for this vacancy
• Management in GP surgery or higher admin level
• Diploma or Degree level

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.