Lifestyle Assistant

We are seeking a proactive and service-focused Lifestyle & Concierge Assistant to join a dedicated team supporting a private high-net-worth family. Working in a small team at the family home, you will provide exceptional day-to-day lifestyle, travel, and administrative support, ensuring the smooth coordination of the family's personal arrangements. This is a fast-paced, varied role where no two days are the same.

This Lifestyle Assistant role forms the operational backbone of a 24/7 support function, operating on a structured rota system to ensure continuous coverage across weekdays, weekends, and out-of-hours periods. You will be the first point of contact for all urgent travel, transport, and lifestyle requests, ensuring swift and accurate execution at all times.

The ideal Lifestyle Assistant will be highly organised, resourceful and responsive, with a passion for delivering exceptional service. You will thrive in an environment where anticipating needs, solving problems quickly and maintaining the highest levels of professionalism are essential.

Key Lifestyle Assistant Responsibilities:

Lifestyle & Travel Support

• Coordinate domestic and international travel arrangements, including flights, accommodation, transfers, visas and supporting documentation.
• Arrange restaurant reservations, hospitality, entertainment and leisure activities.
• Manage personal appointments including healthcare, beauty, wellness and fitness.
• Source and purchase gifts, luxury items and bespoke products.
• Arrange deliveries, collections, couriers and personal errands.
• Research venues, suppliers and services to support the family's lifestyle requirements.
• Respond promptly to ad hoc requests, ensuring a seamless and efficient service.
• Prepare detailed travel itineraries and travel packs.
• Monitor travel schedules and proactively manage changes or disruptions.
• Liaise with airlines, hotels, chauffeurs, private aviation providers and other travel partners.
• Coordinate transport and logistics across multiple locations.
• Ensure all travel arrangements are delivered accurately and efficiently.

• Act as first-response layer for all non-confidential urgent matters.
• Escalate complex or sensitive issues to Private PA.
• Maintain accuracy and speed in all execution tasks.

• Participate in a structured 3-person on-call rotation.
• Provide primary, backup, and standby coverage on a rotating basis.
• Ensure seamless continuity of service 24/7.

• Experience in lifestyle management, concierge services, or UHNW support.
• Strong organisational and problem-solving skills.
• Ability to work under pressure and respond quickly to changing priorities.
• High discretion and professionalism.
• Flexibility for shift-based and out-of-hours working.
• Full UK Driving Licence

• Experience in luxury travel, hospitality, or private households.
• Additional language skills.