Visiting Officer; Business Rates

Barnet, United Kingdom | Posted on 14/10/2026

Location: Barnet - Hybrid (This role will require travelling in and around Barnet)

The Vacancy:

Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients’ operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient;

leveraging our best-in-class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award-winning service and our entire workforce are encouraged to demonstrate our company values Expert, Accessible, Dependable.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.

Offering a comprehensive and market-competitive benefits package you will also be rewarded with access to our benefits programme, Look Inside, which provides easy access to unbeatable discounts for retailers such as Argos, M&S, B&Q, Currys PC World, etc..Liberata will also automatically enrol you into our contribution matching pension scheme

We are offering an opportunity within our Business Rates (NNDR) team for a full-time Visiting Officer to undertake inspections of business premises within Barnet.

The successful candidate will be required to produce detailed reports relating to visits they have undertaken, and to gather & verify evidence. They will also need to have their own vehicle and be able to effectively plan a route of their planned visits within the district. Mileage expenses will be reimbursed for business miles travelled.

The candidate will need to be confident in meeting new people and building strong relationships while gathering important data to assist the Local Council. They will also be responsible for maintaining key relationships with high profile businesses within Barnet, and the review of new builds within the area.

• Conduct NNDR inspection visits and advice relating to all manner of discounts and exemptions.
• Support members of the public in completing applications changes in relation to NNDR.
• Gather verify evidence in conjunction with assessments.
• Hand delivers notification of recovery intention outcomes to members of the businesses.
• Produce and deliver completion notices.
• Produce reports relating to the visits.
• Ensure knowledge is kept up to speed in relation to Liberata and site policies.
• Assist in the preparation and processing of relief reviews.
• The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work, to comply with the Health and Safety Policy and to always co-operate with Liberata on health and safety matters.

• Good planning and motivation skills
• Excellent verbal and written communication skills
• Familiar with use of technology
• Ability to work to pre-agreed targets
• Ability to work under your own direction
• Previous experience of inspection/visiting role useful, though not essential
• Access to vehicle and clean driving licence