Credit Control Manager

An exceptional opportunity has arisen as Credit Control Manager within a highly successful household name business.

This represents an opportunity to join a destination business with a reputation for fostering a great culture and employee retention.

Whilst reporting to the Financial Controller and leading a small team you will take ownership for Credit Control, Risk and on going process development.

Accountabilities and duties include:

• Lead, develop and motivate the Credit Control team with succession planning and continuous improvement.
• Set team objectives, monitor performance and ensure appropriate resource planning.
• Accountable for the effective management of accounts receivable and collections across a sales ledger exceeding £100m.
• Drive cash collection performance, reduce overdue debt and optimise working capital.
• Oversee the timely resolution of customer disputes, debit notes and escalations.
• Own the Company's credit policy and credit risk framework.
• Approve customer credit limits and payment terms within delegated authority.
• Monitor customer financial risk, credit insurance and bad debt exposure, escalating material risks where appropriate.
• Prepare and present regular reporting on collections, DSO, aged debt, bad debt and key performance indicators.
• Maintain a strong understanding of accounting principles, ensuring accurate balance sheet reconciliations, month-end reporting and robust financial controls across the Order-to-Cash process.
• Oversee the efficient operation and continuous improvement of the Order-to-Cash process, including credit control, customer invoicing, cash allocation and related activities where applicable.
• Lead system enhancements, process improvements and finance transformation initiatives impacting the function.
• Build strong relationships with Sales, Customer Services, Supply Chain and Finance to balance commercial growth with effective credit risk management.
• Develop effective relationships with key customers to support prompt payment and successful dispute resolution.

The ideal candidate will have prior experience within a high transactional consumer led B2B consumer business and will excellent relationship building skills.

On offer is Hybrid working, bonus and good core benefits.