IT Infrastructure Team Manager

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Final date to receive applications: 8 June 2026

Department: Technology Innovation & Development

Employment Type: Permanent - Full Time

Location: Barnet Campus (Wood Street)

Compensation: GBP 44,085 - GBP 47,737 / year

Are you a technically skilled infrastructure professional who enjoys combining hands‑on problem‑solving with team leadership? Do you want a varied role in a busy, evolving IT environment where your contribution to service quality and infrastructure resilience is visible and valued? If so, we would love to hear from you.

As IT Infrastructure Team Manager, you will lead the Infrastructure team in delivering secure, reliable and high‑performing IT systems and platforms across all College sites. You will be responsible for day‑to‑day infrastructure operations, technical delivery and team management, covering servers, cloud platforms, networks, core systems, cyber security and disaster recovery. You will act as the escalation point for complex incidents, drive service improvement and provide strong technical input into projects and operational decisions.

The College is continuing to modernise and strengthen its infrastructure services, with active work across Microsoft 365, cloud services, cyber security, device management and service resilience. You will have the opportunity to contribute to improvement projects, shape operational standards and help plan the department's future technology direction, all within a collaborative team culture that values practical problem‑solving and continuous improvement.

We change lives, empower individuals and connect communities.

We are an ambitious, forward‑thinking further education college in North London, proud to serve diverse communities across Barnet, Southgate and beyond. Our 2030 Vision is bold: to be a leading provider of learning and skills development, fostering exceptional educational experiences, driven by innovation, collaboration and excellence.

Our Technology Innovation and Development department supports a wide range of technologies and services across multiple campuses, playing a central role in maintaining the reliable and secure systems that underpin teaching, learning and business operations. The Infrastructure team is technically skilled, supportive and collaborative, and you will be joining at a moment when the department is investing meaningfully in modernisation and service improvement.

• Infrastructure operations: Manage the delivery and operation of the College's IT infrastructure including servers, cloud platforms, networks and core systems, ensuring high availability, performance and resilience at all times.
• Incident management and escalation: Act as the technical escalation point for complex infrastructure incidents and problems, supporting root cause analysis and implementing preventative measures to improve service reliability.
• Cyber security and resilience: Ensure infrastructure services are maintained securely, implement and maintain security controls in line with College standards, support cyber security audits and lead the preparation and regular testing of the IT disaster recovery plan.
• Team leadership: Line manage IT Infrastructure Engineers, setting objectives, monitoring performance and conducting reviews. Lead, coach and develop team members and allocate workload effectively across the team.
• Technical projects: Lead the delivery of infrastructure solutions and provide technical input into College projects, ensuring infrastructure choices meet operational requirements and support wider service goals.
• Service delivery and collaboration: Work closely with the IT Support Team Manager to ensure effective end‑to‑end service delivery, contribute to service performance monitoring and maintain a customer‑focused approach with stakeholders across the College.
  Documentation and standards: Maintain accurate and up‑to‑date technical documentation including system configurations, operational procedures and change control…