Housing Officer - General

Position: Housing Officer - General Needs
Housing Officer – Barnet
3 Month Temp to Perm
£27.56 LTD per hour
Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent.
This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service.

The Role
You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live.

Key Responsibilities

Manage a caseload of properties within a designated area
Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits
Investigate and resolve anti-social behaviour and neighbour disputes
Manage tenancy issues including breaches, sustainment and tenancy enforcement
Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns
Handle complaints and complex resident enquiries through to resolution
Work with vulnerable residents, identifying support needs and making appropriate referrals
Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents
Ensure compliance with health and safety requirements including FRA actions and estate risks
Contribute to service charge communication and resident engagement where required

Housing Officer
Requirements

Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role
Strong knowledge of tenancy management and ASB casework
Experience carrying out estate inspections and managing contractors
Excellent communication, investigation and problem-solving skills
Ability to manage a busy caseload and work independently
Housing sector experience is essential

Housing Officer
Contract Details

Location:

Barnet

Contract:

3 months temp to perm
Rate: £27.56 LTD per hour
Full time

If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation.
For more information or to apply, please contact:
George Westhead
Service Care Solutions
📧 (url removed)
📞(phone number removed)