Aftersales Manager

Location: West Finchley

We are seeking a highly experienced Aftersales Manager to join our client’s reputable main dealership in North London. This is an excellent opportunity for an individual with a proven track record in dealership aftersales management, looking to lead a busy department and drive operational success.

Benefits for the successful Aftersales Manager:

Basic salary of £60,000, with potential earnings of up to £90,000+ OTE
Company car included
Monday to Friday working hours, 8am to 6pm
Leadership role managing a team of approximately 20 staff, including 8 technicians
Supportive management environment with opportunities for professional growth
Opportunity to work within a well-established business committed to high standards and customer satisfaction

Duties of the Aftersales Manager:

Lead and manage day-to-day operations of the Aftersales department, encompassing Service, Parts, and Workshop functions
Improve workshop efficiency, productivity and profitability to meet and exceed business targets
Motivate, develop and lead a team of around 20 staff, including technicians
Monitor departmental KPIs, analysing performance and implementing strategies for improvement
Ensure high levels of customer satisfaction and retention through the delivery of outstanding service
Collaborate with senior management to meet departmental and commercial objectives
Maintain compliance with manufacturer standards, health and safety regulations, and dealership policies
Recruit, coach, and develop staff to foster a positive, high-performing team culture
Oversee workshop loading, labour sales, parts performance, and overall departmental profitability

Requirements of the Aftersales Manager:

Proven experience as an Aftersales Manager within a main dealership environment

Experience with in a prestige dealership is desirable but not essential; strong individuals from other main dealer backgrounds will also be considered
Leadership skills with a successful history of motivating and developing teams
Excellent commercial awareness with the ability to consistently deliver strong financial results
Passion for delivering exceptional customer service and operational excellence
Well-organised with strong communication and people management skills

If you are ready to take the next step in your career as an Aftersales Manager, we want to hear from you. Find out more about this fantastic opportunity today.

Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering North London and Greater London, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today