Mental Health Volunteering Coordinator

Overview

Jamis mental health services are strengthened by a passionate community of volunteers. We are seeking a Mental Health Volunteering Coordinator to play a central role in growing volunteering. Based at our Finchley Hub, this part-time onsite role (22.5 hours per week, Tuesday–Thursday) combines relationship-building, coordination, training, data and hands-on support across Jamis services. This role works with service managers, the central volunteering team, and colleagues across Jami, promoting best practice and ensuring volunteers feel valued and supported.

Key responsibilities

• Work closely with the centralised volunteering team to support volunteer recruitment, develop new role descriptions and coordinate recruitment activity
• Promote volunteering opportunities through community organisations, local colleges and volunteering fairs
• Co-create, coordinate and deliver small volunteering projects aligned to service needs
• Support volunteer role managers to develop meaningful roles, and identify training, supervision and support requirements
• Promote best practice in volunteer management to ensure a consistent, high-quality volunteer experience
• Maintain accurate volunteer records, working collaboratively with the data team and service colleagues
• Carry out annual volunteer reviews and respond appropriately to feedback
• Ensure robust outcome monitoring, collecting qualitative and quantitative data to evidence impact
• Act as a central point of contact for volunteering-related advice, support and problem-solving
• Organise and support volunteering events in collaboration with the centralised volunteering team
• Facilitate workshops and group reflection sessions
• Build positive, supportive relationships with volunteers, colleagues and people using Jami services
• Rotate across Jami resources to build relationships and provide hands-on support where required
• Meet with clients in Jami settings, in the community, or occasionally in their homes
• Maintain confidentiality, write case studies when required, and produce reports demonstrating the impact of volunteering

We are looking for someone who is organised, empathetic and proactive, with a genuine commitment to mental health and volunteering.

• Experience of managing and supporting volunteers
• Experience of working with vulnerable people
• Knowledge of safeguarding, confidentiality and best practice in volunteer management
• Strong IT, administrative and organisational skills
• Ability to manage competing priorities and challenging situations
• Confidence working collaboratively with internal and external stakeholders
• Strong written and verbal communication skills
• Ability to collect, analyse and present data clearly
• A collaborative, flexible and team-focused approach

• Degree-level education
• Training in volunteer management best practice
• Experience delivering training and facilitating groups
• Experience in mental health services or with children and young people
• Lived experience of mental illness
• Knowledge of the Jewish community or experience working within it
• Local knowledge of community resources

At Jami, you’ll be part of a values-driven organisation committed to improving mental health and wellbeing. We offer a supportive working environment where creativity, compassion and collaboration are encouraged and where volunteers and staff alike are recognised for the vital role they play.

If you’re passionate about volunteering, mental health and building inclusive communities, we’d love to hear from you.

• Please refer to the job description above
• Please refer to the job description above

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.