Administration​/Stores Assistant

An exciting opportunity is available to join our Estates and Facilities Department in our busy administration team. The role holder will assist with the provision of secretarial, administrative, clerical and data input services to the Estates Department, and also assist with the control of the Estates Department stores, providing an efficient supplies service for all BFS staff.

We are Looking For:

Strong communication and customer service skills, with a calm and professional manner.

Excellent accuracy when recording information and managing competing requests.

Confidence using computer systems and the ability to learn new processes quickly, and a willingness to ask questions and seek support where needed.

Providing a Help Desk service to the hospital, and carrying out general clerical and administration duties, using a wide range of computer network systems for the Estates and Facilities management team and the wider community.

This role is part of our busy Estates & Facilities team, which plays a key role in keeping the hospital services running smoothly. The Help Desk element of the role acts as the first point of contact for building faults, maintenance issues, medical equipment repairs and service requests. This requires a basic understanding of trade skills, including receiving reported faults and entering details into the Labour Management Database, often working under pressure, and making decisions with regards to prioritising the allocation of jobs and work order requests.

Key Responsibilities include:

Receiving, logging and prioritising incoming faults, maintenance requests and enquiries via phone / portal / generic team-messaging groups, ensuring all required information is accurately recorded and prioritised, and jobs are allocated to the correct trade or team.

Ensuring effective follow-up of outstanding tasks, and appropriate updates are provided to the relevant staff, maintaining excellent attention to detail.

For individuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that Level A entry roles are nolonger eligible for sponsorship.

BFS reserve the right to close this position early.

Operatingas a Wholly Owned Subsidiary to Barnsley Hospital NHS Foundation Trust, BFS hasover 40 years heritage in providing high quality estates, facilities, procurement services and Outpatient pharmaceutical services to the healthcare sector. With a turnover of over £50m per annum, wetake pride in our people, the quality of our work and in making financial contributions back into the NHS, supporting our patients and staff to deliver front line patient services.

BFSare passionate about providing essential facilities and healthcare support services. Our highly skilled and experienced leading professionals take pridein what they do, delivering world-class services and best-in-class NHSstandards.

Webelieve in our people, and our ethos is to put our customers and team at theheart of everything we do.

Ourvision is to provide quality essential services, growing for the ultimate benefit of public healthcare and beyond.

Barnsley Hospital NHS Foundation Trust and Barnsley Facilities Services (BFS) are committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion orbelief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) will be met by the successful candidate(s) through salary deduction.

Job Description for Admin / Stores Assistant

Please refer to the attached

Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to thevalues-based recruitment guidance and associated documentation.

• Knowledge of computer software, to include Microsoft Access, Excel, Word
• An understanding of the function of an Estates and Facilities Department
• Knowledge of Labour Management Software

• B…