Customer Service​/Payroll Administrator

Customer Service / Payroll Administrator

£13.00 per hour | Temp to Perm

Monday – Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm

Are you someone who thrives under pressure, enjoys a challenge and has a real go-getter attitude?

We're looking for a confident and resilient Customer Service / Operations Administrator to join a busy and growing team on a temp-to-perm basis.

This is a fast-paced role where no two days are the same. You'll need to be someone who enjoys being busy, can think on your feet and isn't afraid to deal with challenging situations.

The Role

You'll be responsible for managing a varied workload, dealing with customers and callers, and following detailed processes, legislation and industry rules.

The role involves using multiple computer systems, prioritising workloads and handling sometimes difficult or irate callers, so confidence, resilience and good communication skills are essential.

You'll receive training on the processes and systems, so previous industry experience isn't essential.

What We're Looking For

We're looking for someone with a bit of oomph – someone who gets stuck in and isn't afraid of a challenge.

You'll ideally have:

A proactive, positive and go-getter attitude

Excellent written communication skills

Good computer literacy and the ability to learn new systems quickly

The ability to manage multiple systems and tasks simultaneously

Strong organisational and prioritisation skills

The confidence and resilience to deal with difficult or irate callers

The ability to remain calm and professional under pressure

A willingness to learn detailed processes, legislation and rules

A flexible approach to working hours when required

Temp to Perm

This is a temp-to-perm opportunity, giving you the chance to prove yourself within the role before moving into a permanent position.

Working Hours

Monday – Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm

There may also be opportunities for evening and weekend overtime, so flexibility would be an advantage.

What's On Offer?

£13.00 per hour

Temp-to-perm opportunity

Hybrid working

Company benefits

Paid-for company events throughout the year

Supportive working environment

Genuine opportunities for internal progression

Full training provided

Important – This Role Isn't For Everyone!

This is a high-pressure, fast-paced environment and you'll need to be comfortable with that.

If you're the type of person who loves being busy, enjoys solving problems and looks at a difficult situation as a challenge rather than a problem, you could really thrive here.

If you're looking for a quiet, predictable role where every day is the same, this probably isn't the job for you!

No previous industry experience is required – we're more interested in your attitude, resilience and willingness to learn.

If you're up for the challenge, apply today