QA Technical Assistant

QA Technical Assistant

12 month fixed term contract

Hybrid working, 2 days in the Barnsley office

This is a fantastic role for a proactive, detail-driven individual who enjoys analytical work, understands operations and lender requirements, and thrives in a position that combines independent problem-solving with cross-team collaboration. It's ideal for someone who wants to deepen their technical knowledge and play a key part in driving quality, risk management and continuous improvement across the business.

• Support the Oversight and Complaints Manager in ensuring compliance with Risk Management Guidelines and Quality Assurance standards.
• Provide assistance to team members to meet evolving requirements set by lenders, and panel surveyors, including handling ad hoc or specialist requests.
• Help fulfil lender specific contractual obligations for new and existing clients by carrying out quality audits to ensure compliance.
• Conduct Quality Audit activities and monitor the effectiveness of audit processes against lender, and RICS requirements.
• Monitor and maintain standards across the company and panel surveyors.
• Contribute to strategy development and implementation to ensure customer needs are met.

• Familiarity with Residential Survey and valuation Quality Assurance sector with working knowledge of lenders' guidance notes and reporting standards.
• Strong working knowledge of Landmark Quest, Rightmove, Core Logic and Microsoft Office applications (Outlook, Word, Excel).
• Ability to collate, interpret and present risk based information clearly, both verbally and in written form.

• Make a Real Impact: This role sits at the heart of quality, risk, and operational excellence. You ll directly influence the standards and performance of the business, helping shape processes that protect the company s reputation and strengthen our service delivery.
• Expand Your Professional Expertise: You ll develop deep, specialist knowledge in residential surveying, valuation processes, and lender requirements experience that is highly valued across the industry and opens doors to continued career progression.
• Career Growth and Progression: For those who want it, this position could provide a potential pathway into broader quality, risk, or operational or roles. You ll build knowledge and capabilities that align with long term development and succession planning.