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Customer Success Mgr./ CSM

Customer Team Lead – Operations & Performance

Job in Barnsley, South Yorkshire, GL7, England, UK
Listing for: James Grace
Contract position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading company in customer service is seeking a Customer Team Assistant Manager for a 12-month fixed-term contract in Barnsley, England. You will provide inspirational leadership, manage a dynamic team of Customer Agents, and ensure high-quality customer experience. Key responsibilities include analysing performance metrics and driving continuous improvement initiatives. Ideal candidates will have experience in a Contact Centre environment and possess strong analytical skills.

This role offers the chance to influence team culture and operational performance.
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