Customer Success Executive

Customer Success Executive Dorking Office Based, Permanent £25,000 - £27,000 Are you someone who enjoys helping people, solving problems, and delivering excellent customer service? If so, this could be the perfect opportunity to kick-start your career in a professional and rewarding environment. This is an exciting opportunity to join a growing business where personality, attitude, and ambition matter more than experience.

Whether you are currently working in customer service or looking for your first professional office-based role, this position offers full training and the opportunity to build a long-term career within a supportive and friendly team. The Client Our client is a fast-growing and well-established business that prides itself on delivering outstanding customer experiences. Due to continued growth, they are looking for enthusiastic and people-focused individuals who enjoy helping customers, building relationships, and providing exceptional service.

The Role This is a customer-focused position where you will be the first point of contact for customers, providing support, answering enquiries, and ensuring every interaction is handled professionally and efficiently. Acting as the first point of contact for existing customers Responding to customer enquiries via phone and email Providing exceptional customer service and support Resolving customer issues and escalating where necessary Building positive relationships with customers Updating and maintaining customer records on the CRM system Working closely with colleagues across different departments Following up with customers to ensure complete satisfaction Identifying opportunities to improve the customer experience Maintaining accurate records and updating internal systems Providing general ad hoc administration The Candidate No experience necessary, but a willingness to learn is integral to the success of this role.

Passionate about helping other Excellent communication skills, both written and verbal Positive attitude Problem solving mindset Organised with strong attention to detail Able to manage multiple tasks and prioritise Comfortable working in a role where you will be telephone based Keen to learn and develop professionally In Return Salary of £25,000 - £27,000 per annum Full training and ongoing development Friendly and supportive team culture Modern office environment Casual dress Company benefits package Excellent opportunities for progression and career development The opportunity to build a long-term career within a growing business Interested?

Click Apply today.