Medical Receptionist

Dove Valley Practice is pleased to invite applications for a Medical Receptionist to join our team. We are looking for someone who is friendly, reliable, and enthusiastic, with strong interpersonal skills and a genuine willingness to learn. You will be supported as you develop in the role and become a valued part of a collaborative and effective team.

This is a permanent position with a fixed rota of between 10 & 37 hours per week. Regular overtime is required between 7:45am and 6:30pm, Monday to Friday, dependent on business needs, and we will provide 2 to 4 weeks notice of extra shifts required.

• Dealing with patients requests.
• Care navigation.
• Taking and processing requests for home visits.
• Taking requests for and issuing repeat prescriptions
• Explaining surgery protocols.
• Taking messages for other members of staff/colleagues.
• Collating and sorting new patient medical records prior to summarising.
• Filing medical records as necessary.
• Scanning hospital results/letters.
• Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
• Ensuring adequate stocks of stationery, leaflets and forms.
• Ensuring doctors rooms are adequately supplied.
• Following initial training, the use of computerised medical records.
• General responsibility for overall appearance of reception area.
• Making of refreshments (tea/coffee etc.)
• Other tasks as appropriate to the role.

• Highly motivated and willing to attend training
• Awareness of accountability of own role and other roles within the Practice

• Ability to work on own initiative and as part of a team
• Ability to work with attention to detail and accuracy
• Ability to work effectively in a busy environment.
• Prepared to work overtime/flexible hours in accordance with the practice needs
• Previous experience of working in a primary care or NHS setting.
• Experience of working with Microsoft Office packages
• Experience of working with the Systm One or EMIS clinical computer systems

• Career development opportunities
• Flexible working where applicable
• Generous annual leave and pension schemes
• NHS maternity/paternity packages
• Refreshments provided
• Employee of the month incentive scheme

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.