Support Worker; Bank Linwood House

Bank Support Worker (Recovery)

Linwood House, Barnsley
£12.71 per hour
Flexible shifts on a zero-hours contract

Are you passionate about supporting people on their journey to recovery? Join the UK’s leading Alcohol & Drug Rehab provider and be part of a team dedicated to delivering high-quality, person-centred care. At UKAT, we believe that anyone facing challenges with addiction and mental health can recover and reach their full potential.

As a Bank Support Worker at Linwood House, you’ll provide vital care and assistance to our clients and working as part of a dedicated team, you’ll help create a safe, structured, and supportive environment that fosters recovery.

• Blue Light Card – Access exclusive discounts at top retailers.
• Training & Development – Ongoing learning opportunities to enhance your skills.
• Free On-site Parking – Hassle-free parking for all staff.
• Employee Appreciation Days – Recognition and prizes for your contributions.

At the heart of everything we do are our four core values:

• Understanding – listening, empathising, and responding to individual needs.
• Kindness – treating everyone with dignity, respect, and compassion.
• Accountability – taking responsibility for our actions and maintaining high standards.
• Teamwork – working collaboratively to achieve the best outcomes for our clients.

• Provide practical and emotional support to clients, guiding them towards an abstinent lifestyle.
• Assist therapists in risk management planning and reviews.
• Ensure clients follow programme guidelines and support investigations into any breaches, including substance testing.
• Complete client intakes, assessments, and discharges efficiently.
• Maintain accurate records and update client databases.
• Coordinate transfers and referrals between agencies and support services.
• Assist clients with medication reminders and conduct audits.
• Help individuals develop recovery plans tailored to their needs.
• Support clients with external appointments, providing transport assistance where necessary.
• Assist with life skills development, including housing, benefits, and daily living support.

Desirable skills & experience:

• NVQ Level 2 in Health & Social Care (or equivalent).
• Strong organisational and time management skills.
• Clear verbal and written communication at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Word, Outlook, and Excel.
• Excellent listening skills with an empathetic approach.
• Strong negotiation and boundary-setting abilities.
• A calm, non-judgmental attitude, even under pressure.
• Good customer service skills.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.