Hope Worker Recovery Navigator; Health, Outreach, Prevention and Engagement

Hope Worker Recovery Navigator (Health, Outreach, Prevention and Engagement)

WORKING HOURS:

37 hours per week 9am-5pm with late night Thursday 11am-7pm - on rota basis CONTRACT TYPE:
Permanent

Please note:

The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

We're looking for a compassionate and proactive HOPE ( (Health, Outreach, Prevention and Engagement) Worker to join our team. In this role, you'll support individuals affected by substance misuse by providing immediate, practical help and encouraging long-term recovery.

You'll work closely with service users, professionals, and the wider community to reduce harm, prevent relapse, and help people build healthier, more stable lives.

• Manage a caseload, completing assessments, risk assessments, and support plans
• Deliver brief and extended interventions to motivate change
• Support walk-in assessments, referrals, and triage activity
• Work alongside Recovery Co-ordinators to support structured recovery pathways

• Deliver targeted outreach, in-reach, and cross-reach activities
• Engage service users and encourage participation in recovery plans
• Work with families, carers, and partner agencies where appropriate

• Provide advice on safer drug use, safer sex, and blood-borne viruses (HIV, Hepatitis B &
  
  C)
• Support needle exchange services (fixed site and community-based)
• Contribute to health campaigns and prevention initiatives

• Work with individuals using alcohol, opiates, and non-opiate substances (including IPED, NPS, and OTC drugs)
• Support aCcess to services that improve recovery outcomes and social stability

• Work with pharmacies and communities to expand naloxone distribution
• Support and develop community needle exchange services
• Provide training on harm reduction and safe storage

• Work with partner agencies to support individuals with complex needs (e.g. homelessness, mental health, offending)
• Manage a small caseload requiring intensive, multi-agency support