Operational Support Manager

The successful applicant will ensure the effective implementation of the IOM model within YaTH and hold line management responsibility for a Band 5 SPO and Band 3 SAOs. Regular travel across the region and nationally will also be involved.

Contact:
David Hines.

The MoJ offers hybrid working arrangements where business need allows. This informal, non‑contractual form of flexible working blends working from your base location, different MoJ sites and / or from home (please note that this role can only be worked in the UK and not overseas). Hybrid working will not suit everyone’s circumstances and will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

Standard full‑time working hours are 37 hours per week excluding breaks, which are unpaid. HMPPS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Eligibility for childcare support schemes. You may be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on  or Childcare Choices. Eligibility can be checked at
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
• Annual leave of 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays.
• National Probation Service covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit  for further information. Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto‑enrolled into the LGPS.
• Extensive training and development opportunities provided by the Ministry of Justice.

Level of security checks required: DBS Standard.

As a Disability Confident employer, the MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. Disabled candidates who meet the minimum selection criteria are offered an interview, and reasonable adjustments can be requested via the application form. For further information on applying for a role as a candidate with a disability or long‑term condition, please watch the animated videos available on the MoJ website.

A Great Place to Work for Veterans initiative provides a guaranteed interview scheme for eligible former members of the Armed Forces, recognising and valuing their previous service. For more details about the initiative and eligibility requirements visit

The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. For more information on the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy, please refer to the relevant public documents.

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed to providing opportunities to those who are ‘at risk of redundancy’ as part of the Redeployment Interview Scheme.