Strategic Operations Lead – Probation & Quality
Listed on 2026-10-19
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Management
Operations Management, Project & Program Management
The Ministry of Justice invites applications for a Head of Complaints role within the National Probation Service. The post leads cluster operations, drives quality and performance, and represents the NPS in local partnerships. The role requires significant middle-management experience and strong governance skills.
The successful candidate will oversee complaint resolution, training needs analysis, and staff development within the cluster, with hybrid working and civil service responsibilities.
For the Strategic Operations Lead – Probation Performance & Quality position at Ministry of Justice, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Barnsley, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
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