Housing Officer, Real Estate​/Property

Role Overview

We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties in the Barnsley area. The role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.

The successful candidate will be organised, approachable, and able to handle a varied workload while maintaining compliance with relevant housing regulations and company procedures.

Key Responsibilities

• Manage a portfolio of residential properties within the Barnsley area
• Act as the main point of contact for tenants, dealing with enquiries and tenancy matters
• Conduct property inspections to ensure homes are maintained to the required standard
• Manage tenancy agreements, renewals, and terminations
• Respond to and resolve tenant issues promptly and professionally
• Work closely with contractors to arrange maintenance and repairs
• Ensure compliance with housing legislation and health & safety requirements
• Monitor rent accounts and support with arrears management where required
• Maintain accurate records and produce reports as needed
• Build positive relationships with tenants and stakeholders
• Support the wider team in delivering an efficient housing management service

Requirements

• Experience working within housing, property management, or a similar role
• Knowledge of social housing and/or private sector tenancies
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to manage a varied workload and prioritise effectively
• Problem-solving mindset with the ability to think on your feet
• Professional and customer-focused approach
• Full UK driving licence and access to own vehicle (petrol allowance provided)