Customer Team Member

As a Customer Team Member, you'll work as part of a friendly team in a fast‑moving Co‑op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co‑op membership.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, and helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Promote Co‑op Membership and support your local community.

• A genuine passion for helping people and delivering great service.
• The ability to work as part of a team and flexibly across a range of shifts.
• An interest in retail and working in a busy store environment (experience not essential).

Closing shifts from mid‑afternoon through to late evening and close, with flexible availability across the week to include at least one weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. Availability that can be discussed at interview.

• Full training and career development resources.
• 30% discount on all Co‑op products in‑store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (pro rata, including bank holidays).
• 24/7 access to GP appointments and colleague support programme.
• Cycle‑to‑work scheme.
• Market‑leading policies to help you through life’s big moments.
• Wagestream – a money‑management app giving you access to a percentage of your pay as you earn it.
• Services to support your physical, mental and financial wellbeing.

• Forging Relationships
• Speaking Up
• Co‑operation
• Inspirational Communication
• Supporting Change