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Welfare Caseworker

Job in Barnsley, South Yorkshire, GL7, England, UK
Listing for: Citizens Advice
Part Time position
Listed on 2026-05-31
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health
Salary/Wage Range or Industry Benchmark: 28969 GBP Yearly GBP 28969.00 YEAR
Job Description & How to Apply Below
Position: Welfare Benefits Caseworker

Welfare Benefits Caseworker

Location:

Barnsley - Hybrid Working Available

Hours:

32.5 hours per week

Salary: £28,969 per annum (depending on experience). Actual Salary for 32.5 hours, £25,446.

Contract status:
Fixed Term until 31st May 2027, with potential to extend for a further 2 years until 31st May 2029, subject to satisfactory performance and funding availability.

Start Date:

Immediate Start

Holiday entitlement: 32 days annual leave + public bank holidays (pro rata for part-time posts).

Pension:
Matching 5% employer’s contribution.

Job Overview

We are excited to announce that we are seeking to recruit a Welfare Benefits Caseworker to join our thriving charity at Citizens Advice Barnsley. Our service is busy, dynamic and client focused, with a long track record of delivering high quality advice.

Responsibilities

Provide advice to cancer patients and their families to help them navigate complex issues they cannot manage alone.

Provide case work level support including Income Maximisation and Benefit Assessments, Form Filling, Grant Applications, and Advocacy & Appeals.

Potentially include Tribunal preparation and legal representation.

Qualifications
  • Knowledge and experience of delivering welfare benefits advice, related to disability and ill health.
  • High degree of empathy, emotional resilience, and sensitivity toward the unique needs of cancer patients.
  • Good IT and communication skills.
  • Ability to work with other organisations and agencies to establish good working relationships.
  • Understanding of relevant legislation and social policy issues.
Benefits
  • Employee Assistance Service
  • On Demand GP
  • Discounts on hundreds of retailers
  • Deals for family activities and holidays
Application Information

For an application pack, job description and person specification please see

CLOSING DATE:
Thursday 4th June, midday

INTERVIEW DATE:
Tuesday 16th June

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