Sales Ledger Manager

MISSION Group is a collective of specialist agencies delivering marketing, communications and digital services for Clients across the UK and internationally. The Group combines deep sector expertise with connected capabilities across brand, digital, customer engagement, sponsorship, media, social, technology and communications.

The Accounting Services Team are a part of the centralised shared services based across several locations in the UK, US and Asia. We are made up of over thirty staff supporting the UK and overseas Agencies covering all aspects of finance, from day-to-day accounting to the preparation of group submissions and dealing with new acquisitions and their integration into the Group.

We are looking for an experienced and proactive Sales Ledger Manager to take ownership of the sales ledger function, with credit control and cash collection as a key area of responsibility.

The role will be responsible for ensuring the accurate and efficient management of the sales ledger, maintaining strong financial controls and driving the timely collection of outstanding customer balances.

The successful candidate will have excellent attention to detail, strong commercial awareness and the confidence to manage customer accounts, resolve queries and drive the timely collection of outstanding debt. They will be responsible for developing the team, improving processes and ensuring the sales ledger and credit control functions operate efficiently and effectively.

• Lead, manage and motivate a team of 6 sales ledger and credit control members
• Manage workloads effectively, ensuring resources are focused on key priorities and collection activity
• Conduct regular one-to-ones, performance reviews and team meeting
• Ensure sales invoices and credit notes are raised accurately and promptly
• Ensure that the finance email inboxes are kept up to date and all client queries are dealt with in a timely manner
• Ensure customer accounts are reconciled and discrepancies resolved in a timely manner
• Act as the escalation point for complex customer, account and credit control issues.
• Take ownership of the company's credit control and cash collection process.
• Contact customers where necessary to secure payment and resolve outstanding balances.
• Work closely with internal departments to resolve disputes preventing payment.
• Lead the team in achieving agreed cash collection and aged debt targets.
• Review aged debt reports and ensure appropriate action is taken on overdue accounts.
• Produce and review regular sales ledger and aged debt reports.
• Assist with cash-flow forecasting and month-end reporting.

The ideal candidate will have strong experience managing sales ledger, credit control and debt collection, including aged debt and cash collection targets. They should be an experienced team leader with excellent communication, negotiation, numerical, analytical, reconciliation and organisational skills. Strong Excel and financial systems knowledge, commercial awareness, attention to detail and a proactive approach to resolving overdue or disputed accounts are essential.

This position is based in Filleigh, North Devon. Public transport is limited and you may be required to travel to other sites within the Group, so a driving licence would be beneficial.

This is a great opportunity to join a progressive business. You will have autonomy to get the job done, with as much support as you need, when you need it.

• Generous Holiday Allowance – Start with 25 days of annual leave (plus Bank Holidays) and watch it grow to 29 days after just 2 years with us.
• Future-Proof…