Senior Support Worker

Come and join one of the UK’s largest providers in complex care. We have an amazing opportunity for a Senior Support Worker/Healthcare Assistant to join our caring and support team at our Hothfield Brain Injury Rehabilitation and Neurological Care Centre, our specialist centre in Kent, we look after adults with a brain injury or other neurological condition. Set within the 12 acre grounds of a manor house, we specialise in intensive rehabilitation for people in the early stages of recovery from a brain injury right through to residential care.

Location:

Hothfield

Hours:

37.63 - FTE

On site role - Working on a rota basis

Salary: £27,882.02 (FTE) per annum, pro rata

• Providing a safe, caring, and supportive environment for adults with diverse needs, including those with mental health conditions, rehabilitation requirements, or complex care needs.
• Building positive relationships with adults in care, supporting their emotional well-being and promoting independence.
• Supporting and supervising care colleagues to deliver high-quality, person-centred care, including organising and delegating tasks to ensure smooth daily operations.
• Acting as a role model by demonstrating professional conduct, upholding best practices, and promoting the organisation’s values.
• Assisting in the development, implementation, and regular review of individualised care plans, monitoring progress, and adapting support as necessary.
• Ensuring that care plans are tailored to meet the specific needs, preferences, and goals of each adult receiving care.
• Ensuring compliance with safeguarding policies and procedures to protect adults from harm and promote their rights.
• Providing guidance and support to care workers, including coaching on managing challenging behaviours and crisis situations using positive behaviour support and de-escalation techniques.
• Conducting regular supervision and performance reviews for team members, supporting their professional development and well-being.
• Assisting with daily living activities such as meal preparation, personal care, medication prompts, and engagement in meaningful activities.
• Maintaining accurate records of daily care, incidents, and progress reports using organisational systems.
• Organising and supervising recreational, therapeutic, and community activities that promote social inclusion and holistic well‑being.
• Collaborating closely with other care staff, healthcare professionals, social workers, therapists, and external agencies to ensure coordinated support.
• Attending training, team meetings, and supervision sessions to continually develop skills and ensure compliance with regulatory requirements.
• Supporting new team members during induction and fostering a positive, inclusive, and respectful team culture.
• Ensuring that all information concerning adults in care is handled with strict confidentiality in accordance with data protection policies and regulations.
• Maintain their own training compliance with and ensure they are up to date with regulatory standards.
• Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies.

• Experience in supervising or guiding care staff, contributing to shift coordination, care planning, and maintaining high care standards.
• Previous experience working with adults in residential, care, rehabilitation, or supported living settings.
• Experience supporting individuals with complex needs, mental health conditions, or physical disabilities is particularly valuable.
• Level 4 Diploma in Adult Care (or equivalent) is essential; or a willingness to work towards it.
• Experience in behaviour management and Positive Behaviour Support (PBS), including…