Store Colleague

Role Overview

At JD Group, we set the pace in the sports fashion and outdoor retail sector. As a Store Colleague you will deliver an outstanding customer experience every day, welcoming customers, keeping displays sharp, restocking, maintaining presentation standards and working as part of a supportive team.

Hourly rate: £12.81

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in‑store devices to check stock, share product options and support the full customer experience.
• Keep the shop floor clean, tidy and fully replenished – ensuring displays stay fresh and on‑brand.
• Support day‑to‑day store tasks, including till work, restocking and following all safety and store guidelines.

• Positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, confident in engaging customers and working as part of a team.
• Willingness to learn, take on new tasks and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.

• Genuine passion for JD’s brands, trends and the latest products.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self‑motivation and desire to improve and progress within JD Group.

JD Group is an equal‑opportunity employer committed to creating a workplace where all colleagues are valued, respected and empowered. We promote diversity, inclusion and professional growth and encourage the use of digital innovation to engage customers. Our benefits include:

• Incremental holiday allowance
• Staff discount on qualifying purchases across JD Group stores and online
• Exclusive colleague bike discount scheme
• Discounted gym membership
• Personal development opportunities to learn and develop at work
• Access to apprenticeships and accredited qualifications

Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a global omni‑channel retailer in sports fashion, outdoors and gym wear. JD Group is listed on the London Stock Exchange and a member of the FTSE 100. We aspire to be the world’s most trusted and dynamic omni‑channel retailer in the sports and outdoor industry.

We welcome people from all backgrounds to join our inclusive, people‑first, customer‑centric organisation and build a career with us.