Housing Officer; Advice - Homeless Prevention

Position: Housing Officer (Housing Advice - Homeless Prevention)
Housing Officer – Housing Advice / Homelessness Prevention (Temp)

Location:

Devon
Rate: £26.80 LTD
Duration:
Temporary – initial assignment with potential for extension
We’re recruiting a Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a temporary opportunity for an experienced housing professional who can deliver timely interventions and help clients access housing solutions.

Key Responsibilities:

Provide housing advice and assistance to prevent homelessness, including working with Devon Home Choice and liaising with third parties acting on behalf of clients.
Investigate homelessness applications, make decisions in line with council policies, and support clients in finding suitable housing solutions.
Liaise with mortgage lenders, private landlords, letting agents, statutory and voluntary agencies, and provide mediation where required.
Administer the Council’s statutory obligations regarding homelessness, including temporary accommodation placements.
Support multi-agency initiatives, projects, and training, and supervise contractors where necessary.
Deliver excellent customer service while managing sensitive cases involving vulnerable individuals.

Skills & Experience Required:

HND or degree in housing (or equivalent experience).
Full membership of the Chartered Institute of Housing or other relevant professional body.
Proven experience in homelessness prevention and housing advice.
Knowledge of housing law, welfare benefits, and relevant legislation, including supporting clients with mental health, domestic abuse, and substance misuse challenges.
Strong decision-making, communication, and partnership-working skills.
Ability to manage own caseload, work independently, and handle sensitive information responsibly.

This is an excellent opportunity for someone passionate about making a real difference in housing and homelessness prevention.

To Apply:

Contact George Westhead at (url removed) or call (phone number removed)