Senior Solutions Architect, AI

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.

Location: The ideal candidate will be located in Remote, Texas.

Trend Micro is seeking a Senior Solutions Architect, AI who is passionate about cutting‑edge artificial intelligence, responsible security, and architecting scalable solutions. This role is ideal for someone who thrives in direct customer engagement, excels at solving complex technical challenges, and is energized by accelerating AI‑powered transformation within enterprise environments.

You will partner closely across Solutions Architecture, Product, Engineering, Data Science, Channel, Marketing, and Customer Success to guide organizations through their AI adoption journey. Your influence will help customers integrate AI safely and responsibly, unlocking value while reducing risk and driving measurable outcomes.

As a trusted AI and cybersecurity advisor, you will shape solutions across the customer lifecycle: from discovery and design to deployment, orchestration, optimization, and operational maturity. You will act as the bridge between visionary customer goals and our platform’s end‑to‑end AI, security, and automation capabilities, enabling long‑term adoption and advocacy.

We are looking for individuals who embody humility, hunger, and people‑smart instincts
. The strongest candidates bring clarity, energy, and deep technical credibility to every customer interaction.

• Serve as the primary AI architecture advisor and trusted technical partner for enterprise customers, guiding them through responsible AI adoption, LLM integration, automation, and security design.
• Develop a deep understanding of customers’ AI strategies, use cases, and risk profiles to align platform capabilities with measurable business, productivity, and security outcomes.
• Lead high‑impact technical conversations including architecture deep dives, demos, whiteboard sessions, and LLM strategy workshops for both technical and executive stakeholders.
• Architect secure, scalable AI solutions leveraging cloud‑native infrastructure (AWS, Azure, GCP), enterprise data frameworks, identity and access controls, and Zero Trust principles.
• Design reference architectures for AI‑assisted security, generative AI automation, cloud threat analytics, and AI‑enabled SOC or platform operations.
• Collaborate with Product and Engineering teams to map customer requirements into platform capabilities informing feature prioritization, roadmaps, beta design, and partner integrations.
• Represent the company as an AI thought leader in field engagements, industry forums, webinars, partner events, and executive briefings.
• Build scalable enablement content: reference patterns, technical diagrams, demos, workshop materials, and best‑practice guides for internal teams, partners, and customers.
• Lead or support Proof of Value (POV) and Proof of Concept (POC) initiatives, ensuring clear success criteria and quantifiable business and technical validation.
• Provide structured feedback to Product Management on customer challenges, AI trends, and competitive gaps helping evolve the platform, GTM strategy, and partner ecosystem.
• Maintain deep knowledge of AI, LLMOps, cloud‑native platforms, security architecture, and emerging innovations to continuously elevate our technical leadership.
• Travel within the U.S. for customer engagements, strategic initiatives, and industry events.

• 5+ years in Solutions Architect, AI Architect, Cloud Architect, Sales/Pre‑Sales Engineer, or advanced technical consulting roles.
• Bachelor’s degree or equivalent experience in…