Teller, Finance & Banking

Join to apply for the Teller role at Community Financial System, Inc.

Base pay range: $16.50/hr - $16.50/hr (actual pay will be based on skills and experience).

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we are committed to our employees. We offer competitive compensation, great benefits, and professional development and advancement opportunities. CFSI is an equal-opportunity workplace and affirmative-action employer, celebrating and supporting a diverse workplace for the benefit of all: employees, customers and communities.

A Teller is responsible for creating and delivering a positive customer experience while conducting financial transactions. The position requires a positive attitude, team player, and ability to actively listen for customer financial needs to refer them to appropriate bank products or representatives. A Teller must adapt to changing workplace environments, maintain security of customer information, prioritize significant items, and be responsible for assigned cash drawer.

• Provide quality customer service and a positive banking experience by handling financial transactions (e.g., cashing checks, handling deposits/withdrawals, etc.) with a professional attitude.
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines.
• Understand direction and adhere to established policies and procedures.
• Perform other related duties as assigned or directed.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• May be called upon to travel to other branches in the area to provide support as needed to ensure proper staffing levels.

Education, Training and Requirements:

• High School Diploma or GED required.
• Applicants must be 18 years of age or older.
• Travel is required to surrounding branches as needed.

Skills:

• Basic math and computer skills.
• Documentation skills with attention to detail.
• Professional and friendly interpersonal and communication skills.
• Clear thinking and ability to stay focused.
• Demonstrate company's core values: strong work ethic, integrity, respect for others, responsibility, transparency, and humility.

Experience:

• Prior customer service skills preferred.

Minimum: $16.50/hr;
Maximum: $21.53/hr.

Hours:

40 hours per week.

Commensurate with experience plus potential for annual merit increase. Benefits include 11 paid holidays, paid vacation, medical, vision & dental insurance, 401(k) with generous match, pension, tuition reimbursement, banking discounts and more.

Employees may be required to stand, walk or sit; use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. May occasionally be required to lift and/or move up to 25 pounds. Specific vision abilities required include close vision and ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Financial System, Inc. is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability.

If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.