Administrative Assistant - Bilingual; English​/French

Overview

Help victims and vulnerable persons. You will be the first point of contact for the Victims/Witness Assistance Program (VWAP). You will provide clients with program information and perform a full range of administrative services.

Salary: $28.14 - $32.82 per hour.

Employment type

s: 1 Permanent, 1 Temporary assignment/contract for up to 5.5 months with possible extension.

About the VWAP and the OPS role:
Learn more about the Victims/Witness Assistance Program here.

• Respond to and record inquiries.
• Refer issues to appropriate staff.
• Receive and review incoming files and materials.
• Maintain office filing systems, enter data, prepare reports and correspondence.
• Maintain reception area, waiting room and office equipment.
• Arrange meetings and coordinate appointments.

• You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire.

• Review incoming mail and documents and flag/prioritize as needed.
• Review and resolve office expenses and billing errors.
• Organize information in case files and manage filing systems.
• Interpret and apply policies, procedures and legislation.

• Communicate effectively with clients while displaying tact, sensitivity and diplomacy.
• Prepare correspondence, input client details into tracking system, and proofread written communication for accuracy.

• Knowledge of office administrative processes and procedures.
• Ability to learn and apply knowledge of the criminal justice system (e.g., child abuse) and Privacy Act.
• Proficiency in MS Office software, operating database systems and internet web-based applications.
• Knowledge of basic arithmetic.

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you might be the right candidate!

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible and aligned with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We work to prevent and remove barriers in hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the OPS efforts to create an inclusive, anti-racist, accessible and diverse workplace:

• Diversity, equity and inclusion initiatives
• Accessibility
• Anti-Racism Policy

The Ontario Public Service is one of Ontario's largest employers with offices in more than 70 cities across the province. We offer:

• A career that can grow across ministries and job functions
• Flexible learning and developmental opportunities, including education and mentorship programs
• Many employee networks offering support for underrepresented groups

This role includes a comprehensive compensation and benefits package, including:

• A defined-benefit lifetime pension plan
• Group health, dental, life and disability benefits
• A range of vacation and leave options
• An Employee and Family Assistance Program (confidential counseling services)

Apply by: Thursday, July 30, 2026 11:59 pm EDT

• 1 Bilingual English/French Permanent, 38 Pine St N, Timmins, North Region, Criminal Record and Judicial Matters Check
• 1 Bilingual English/French Temporary, duration up to 5.5 months, 75 Mulcaster St, Barrie, Central Region, Criminal Record and Judicial Matters Check
• The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If you have lived outside of Canada in the past 5 years for 6 or more months, or you are not a Canadian resident, you will need to provide an out-of-country police clearance certificate.
  
  Employment screening checks are confidential.
• Customize your cover letter and resume to the listed qualifications with concrete examples. We rely on the information you provide.
• OPS employees are required to quote their WIN EMPLOYEE r when applying.
• If you require a disability-related accommodation in order to participate in the recruitment process,…