Patient Service Clerk

Job Title

Program & Department

Royal Victoria Regional Health Centre ->
Renal Services ->
Dialysis

Regular / Temporary

Regular

Full / Part Time

Part-Time

Temporary End Date (Anticipated)

Union

Non Union

Requisition Close Date

22 October 2026

Salary Plan / Job Grade

$31.08 - $36.41 (  )

Job Posting Reason

New Position

Job Summary & Requirements

Patient Service Clerk as the Patient Services Clerk in the HD unit at 66 Wellington/ In centre RVH, you will be is responsible for reception, communication and clerical duties in the program in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre and other duties required by the Regional Renal Program Manager.

As a qualified candidate you will have the following job requirements:

• Medical Office Administration Certificate/Diploma
• Office administration experience in a hospital environment with the following required
  
  Competencies:
• Computer literacy
  -Excel, Microsoft Office, Meditech Expanse and Community Wide Scheduling, UKG and Andgo– essential
• Keyboarding skills – 50wpm – essential
• Current experience with ORRS reporting an asset
• Assist the DUA at Wellington site with inventory ordering (using a scanner) and organizing stock

You are ideal for this position if you have:

• Demonstrated commitment to customer service skills.
• Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
• Demonstrated ability to be flexible and adaptable to a changing work environment
• Demonstrated ability to prioritize and function effectively in a busy environment
• Demonstrated problem-solving ability and organizational skills
• Demonstrated ability to work independently and collaboratively as part of a team.
• Demonstrated ability to function in a multi-task environment
• Demonstrates commitment to maintaining confidentiality
• Demonstration of commitment to ongoing learning
• Demonstration of attention to Details

RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit:

RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate the knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and…