Senior Services Office Support Specialist

Bring customer-focused office support to Long Term Care and Seniors Services, coordinating inquiries, tours, schedules, and resident assistance.

As an Administrative Support Worker, you will help deliver Manor activities while supporting resident safety and the organization’s mission and vision. Your work includes reception, customer service, clerical duties, technology use, and communication with residents, families, employees, and the public. The schedule may include evenings and weekends.

• Provide professional reception and customer service
• Conduct home tours and respond to general enquiries
• Coordinate care conference schedules and invitations
• Process mail, correspondence, supplies, forms, and meeting minutes
• Support operations during staffing shortages and emergencies

• Community college certificate or qualifying office experience with Grade 12
• Medical terminology and medical office knowledge considered an asset
• Advanced word processing, spreadsheet, and database skills
• Ability to manage interruptions in a busy office
• Willingness to work days, evenings, and weekends

Use organized office coordination, customer service, and technology skills to help maintain effective Manor administration and resident support.