Automotive Assistant Service Manager

Drive excellence in customer service as the Assistant Service Manager at 401 Group, Barrie, ON. Enhance customer experience and lead a high-performing automotive service team.

This role requires a motivated leader who thrives in a fast-paced environment and is committed to exceptional service. Collaborate with the Service Manager to create a culture of customer satisfaction while implementing efficient workflows and procedures in the automotive service sector.

Key Responsibilities:

• Ensure exceptional customer service and staff training

• Create and review Service Centre policies

• Develop strategies to increase customer retention

• Coach team members to meet service goals

• Monitor and resolve service-related issues

Requirements:

• 12 Grade Diploma or GED

• 5 years experience in the automotive service

• 3 years management experience in the automotive industry

• Strong leadership and time management skills

• Clean Driver's Abstract and valid Ontario G Driver's License

Join 401 Group to enhance customer interactions and drive service excellence in the automotive field.
#J-18808-Ljbffr