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Automotive Customer Service Advisor
Job Description & How to Apply Below
Support vehicle owners with friendly explanations, service estimates, and repair updates as an Automotive Customer Service Advisor at 400 Chrysler.
This experienced Automotive Service Advisor serves as the bridge between customers and technicians. You will listen carefully, explain technical information clearly, and keep customers informed from intake through follow-up. The work also includes maintenance recommendations based on manufacturer guidelines and vehicle history.
Key Responsibilities:- Listen to customer concerns and document repair orders
- Explain technical information in a friendly manner
- Keep customers informed throughout service
- Handle invoicing, payments, and follow-up communication
- Maintain customer satisfaction and dealership reputation
- Automotive service advisor experience preferred
- Strong customer service and communication abilities
- Clear, friendly technical explanation skills
- Solid organization and detail orientation
- Positive attitude and team-first mindset
Use customer service, technical communication, and automotive knowledge to create professional service experiences at 400 Chrysler.
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