Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.
The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
Job PurposeTo coordinate the flow of activity within the courier department and handle service parts requirements to meet customer needs in accordance with company specifications.
Title: Courier
Reports to: Team Leader
Hours of work: 7:00 a.m to 3:30 p.m. Monday to Friday
Location: 2621 Gore Rd, Shanty Bay, ON L4M 0H1
Key Responsibilities And Accountabilities- Work from verbal or written instructions, and work orders.
- Pick, pack and process customer orders through WMS/TMS.
- Completion of weigh bills.
- Usage of Purolator and UPS Mailing systems.
- Follow up on shortages and expedite through reporting to their Team Leader.
- Maintains a clean and organized work area in accordance to 5S principles.
- Continue to grow Lean knowledge and use the tools to identify and assist with continuous improvement to product and processes.
- High School Diploma, or GED
- 2 years previous experience
- Basic computer skills
- Strong communication and analytical skills, with the ability to think independently while working with minimal supervision
- Excellent organizational and time management skills with the ability to function in a fast-paced multi-functional environment where priorities change regularly
- Dynamics 365 & WMS/TMS
- Customer service oriented with an eye for detail
- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares – Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits And more!
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.
We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.
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