Bilingual Billing Associate; English​/French

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles:
Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Target Pay Range for this position is $22-$27 hourly.

The Billing Associate is responsible for supporting the billing process by preparing, reviewing, and issuing invoices to customers in a timely and accurate manner. This role ensures the integrity of billing data, assists with resolving billing discrepancies, and provides excellent customer service to both internal and external stakeholders.

• Prepare and generate customer invoices based on contracts, purchase orders, and service delivery records.
• Review billing data for accuracy and completeness prior to invoice issuance.
• Process billing adjustments, credits, and refunds as required.
• Respond to customer inquiries regarding invoices, payments, and billing discrepancies.
• Collaborate with sales, customer service, and finance teams to resolve billing issues.
• Maintain organized billing records and documentation in accordance with company policies.
• Assist with month-end and year-end billing close processes.
• Support the implementation of billing process improvements and automation initiatives.
• Ensure compliance with company policies, procedures, and relevant regulations.
• Provide regular status updates and reports on billing activities to management.

• High school diploma or equivalent required;
  Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• 1+ years of experience in billing, accounts receivable, or a related finance role.
• Familiarity with billing software and ERP systems (e.g., SAP, Oracle, Quick Books).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite, especially Excel.

• Experience in customer service or client-facing roles.
• Fluent in French.
• Knowledge of industry-specific billing practices.
• Ability to handle confidential financial information with discretion.
• Experience working in a fast-paced environment with tight deadlines.

Office-based role with standard business hours. May require occasional overtime during billing cycles or month-end close.

Reports to the Billing Supervisor, Billing Manager, or Finance Manager.

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology;

veterinary professional education and training; and board-certified specialist support services.