French Bilingual Collections – Hybrid

** Hybrid Role*
* ** Strong Company Culture*
* ** Big Opportunities for Growth**

Looking to elevate your career with a company that truly values its team? We’re seeking motivated French-English bilingual Collections Agents to join a respected organization in Barrie. If you’re passionate about customer service, problem-solving, and working in a supportive team environment, this could be the perfect fit.

What’s In It For You:

This is a direct-hire opportunity, meaning you join the client’s team from day one. You’ll receive health benefits after 3 months and dental after 1 year, along with exceptional potential for career advancement.

What You Bring
– Full fluency in French and English (spoken and written)
– A minimum of 2 years of banking experience in a call centre setting
– Strong negotiation, communication, and problem-solving abilities
– Proficiency with collections software and general computer applications

Work Schedule
– The call centre operates:
Monday to Friday: 9am-9pm and Saturday: 10am-7pm
– You’ll work rotating shifts, five days per week, as part of a dedicated, collaborative team.

Pay Rate
– $23/hr

What You’ll Be Doing
– Contacting customers via phone, email, and written correspondence to follow up on outstanding balances
– Communicating confidently in both French and English with customers and internal teams
– Negotiating payment arrangements in accordance with company policies and regulatory standards
– Updating customer records with accurate and detailed account notes

APPLY NOW! Please respond to this posting with a copy of your resume.

After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.