Banking Client Service Representative

Step into a key role at CIBC as a Client Service Representative in Barrie. This full-time on-site position requires engaging client interactions and financial services expertise to meet diverse banking needs.

As part of the Personal and Business Banking Team, you’ll assist clients with their accounts, transactions, and connect them with specialized team members. Your responsibilities include problem-solving effectively, enhancing client experiences, and staying flexible to work varying shift hours, including evenings and weekends.

Key Responsibilities:

• Assist clients in managing their accounts and banking products

• Enhance client interactions and provide meaningful support

• Connect clients to the appropriate CIBC team members

• Introduce clients to mobile banking applications

• Take accountability for resolving client issues collaboratively

Requirements:

• Strong customer service orientation with financial knowledge

• Flexibility to work varying hours, including weekends

• Proficiency in digital banking and financial processing

• Team-oriented with a focus on client satisfaction

• Communication skills to understand client needs

Bring your passion for people and financial expertise to CIBC’s Barrie Banking Center and make a difference.
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