Bilingual Customer Service Representative

Join a dynamic team as a Bilingual Customer Service Representative in Barrie. Perfect for a detail-oriented individual, this role involves managing customer orders and supporting sales growth with a positive attitude.

This position at a growing manufacturer seeks candidates with experience in customer service within industrial settings. You will handle a high volume of calls and emails, input orders, and assist the sales team with various projects. Bilingualism in English and French is an asset, along with technical knowledge in hydraulics and pneumatics.

Key Responsibilities:

• Exhibit a positive and helpful attitude toward customers

• Manage a large volume of customer calls and emails

• Input orders and returns accurately and efficiently

• Respond promptly to customer inquiries and requests

• Provide product information and suggest alternatives when needed

Requirements:

• Experience in customer service in technical environments

• Ability to prioritize tasks in a fast-paced setting

• Bilingual in English and French is preferred

• Knowledge of hydraulics and pneumatics

• Proficient in Outlook, Word, and Excel

Leverage your customer service skills and technical know-how in this impactful role to support sales and customer satisfaction.
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