Bilingual Customer Service

We are looking for a high-energy, detail-oriented Bilingual Customer Service Representative to join a growing Manufacturer in Barrie. This role is perfect for a skilled individual who balances a positive attitude with the technical "know‑how" to manage orders and support sales growth.

• Salary $55k-$59k plus quarterly bonus and Christmas bonus
• 3 weeks vacation, fully paid benefits and pension plan
• 1 hourly lunch break
• Flexible hours: 8‑hour days, office open between 8:00‑6:00
• Tuition reimbursement

• Exhibit a positive, friendly, and helpful attitude with customers
• Manage a large volume of incoming calls and emails
• Input customer orders and returns accurately and efficiently
• Respond to customer inquiries and requests promptly
• Provide product/service information and offer substitute products where appropriate
• Support Outside Sales team with quotes, follow‑ups and special projects

• Customer service experience in an industrial or technical environment
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment
• Bilingual in English and French (asset)
• Knowledge or experience with hydraulics and pneumatics – product catalogues
• Strong computer skills, including proficiency in Outlook, Word, and Excel

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada and to increasing equity, diversity and inclusion within the workplace. We support accessibility and accommodation needs throughout the employment lifecycle. Please identify any accommodation requirements by sending an email to the designated contact.