Veterinary Customer Service Representative

Location: Midhurst

Become a vital part of NVA Canada as a Veterinary Customer Service Representative. Use your love for animals and organizational skills to create exceptional experiences for pets and their owners.

This role requires engaging with pet owners both at the front desk and over the phone. You will assist with scheduling, billing, and administrative tasks while collaborating with veterinary staff to ensure seamless operations. Strong client communication skills and the ability to work reliably in a fast-paced setting are essential.

Key Responsibilities:

• Greet clients warmly at the front desk

• Provide calm and professional phone support

• Deliver outstanding customer service to pet owners

• Assist with scheduling and administrative tasks

• Collaborate with veterinary staff for smooth operations

Requirements:

• Dependable work ethic in a fast-paced environment

• Strong communication skills with clients

• Veterinary experience preferred

• Knowledge of Avimark is advantageous

• Ability to multitask and stay organized

Support both pets and their owners through reliable and friendly customer service at NVA Canada.
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