Customer Service Associate

Position: Customer Service Associate at RONA
Join RONA's customer service team and leverage your skills to enhance customer experiences. You will guide customers, manage special orders, and maintain an organized store environment.

As a Customer Service Associate at RONA, your role will focus on effective communication and relationship-building. We're looking for candidates who excel in selling, have customer service experience, and are committed to maintaining high standards. Your dedication will contribute toward a thriving environment where customer satisfaction is paramount.

Key Responsibilities:

• Assist customers with their product inquiries in-store or by phone

• Prepare special orders and confirm details with customers

• Maintain well-stocked and organized store sections

• Monitor inventory levels and conduct counts regularly

• Improve product knowledge through training sessions

Requirements:

• Proven selling skills with a focus on customer satisfaction

• Strong communication and interpersonal abilities

• Experience in a customer-centric role

• Ability to lift and carry medium to heavy products

Bring your service orientation and communication skills to RONA, helping customers realize their projects.
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