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Customer Service Ticket Usher
Job Description & How to Apply Below
Location: Rama
Become a vital part of Gateway's team as a Ticket Usher at Casino Rama Resort. Deliver outstanding service while seating patrons and answering inquiries in a bustling entertainment center.
In this part-time position, you'll ensure a smooth entry experience for guests by checking tickets and assisting with seating arrangements. The role demands a friendly approach to customer service, along with the ability to follow safety protocols and work closely with security during events.
Key Responsibilities:
• Welcome patrons with excellent service skills
• Validate tickets using a handheld device
• Seat guests in an organized manner
• Respond to inquiries and resolve issues
• Provide assistance in emergency situations
Requirements:
• Previous experience in an ushering or entertainment role
• Excellent communication abilities
• Flexibility in schedule across shifts
• Ability to handle a physically demanding role
• Skills in managing a fast-paced environment
Engage with guests and enhance their experience at Gateway Casino with your customer service skills.
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