Collections Agent Position

Step into the role of Collections Agent at Bill Gosling Outsourcing's Barrie office. Your primary focus will be to contact customers and facilitate outstanding debt collections while maintaining detailed interaction records.

This full-time role requires engaging with customers through phone, email, and mail to negotiate effective payment solutions. You will document each interaction accurately to maintain organizational standards. A collaborative spirit will help you work alongside colleagues to enhance collection strategies, ensuring customer satisfaction throughout the process.

Key Responsibilities:

• Reach out to customers to collect overdue payments

• Create payment arrangements and negotiate settlements

• Keep accurate records of customer interactions

• Follow up on payment agreements proactively

• Collaborate with team members to enhance collection efforts

Requirements:

• Must have prior customer service experience

• Call center or finance experience is beneficial

• Strong verbal and written communication abilities

• High attention to detail in accumulating data

• Ability to adapt to varied customer interactions

Leverage your communication and negotiation skills for impactful collections at Bill Gosling Outsourcing in Barrie.
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