Collections Agent Position
Job in
Barrie, Ontario, A4N, Canada
Listed on 2026-06-19
Listing for:
Bill Gosling Outsourcing
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Call Center / Support
Job Description & How to Apply Below
This full-time role requires engaging with customers through phone, email, and mail to negotiate effective payment solutions. You will document each interaction accurately to maintain organizational standards. A collaborative spirit will help you work alongside colleagues to enhance collection strategies, ensuring customer satisfaction throughout the process.
Key Responsibilities:
• Reach out to customers to collect overdue payments
• Create payment arrangements and negotiate settlements
• Keep accurate records of customer interactions
• Follow up on payment agreements proactively
• Collaborate with team members to enhance collection efforts
Requirements:
• Must have prior customer service experience
• Call center or finance experience is beneficial
• Strong verbal and written communication abilities
• High attention to detail in accumulating data
• Ability to adapt to varied customer interactions
Leverage your communication and negotiation skills for impactful collections at Bill Gosling Outsourcing in Barrie.
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