Guest Whisperer at Gateway Casino

Location: Wasaga Beach

Become a Guest Whisperer at Gateway's Playtime Casino, providing exceptional service to guests in a part-time role. Create memorable experiences through friendly and intuitive customer interactions.

This position at Gateway demands a pro with a calm demeanor in a lively setting. As a Part Time Guest Services Representative, you’ll meet and assist guests, share insights on promotions, and enroll them in the loyalty program. Your excellent communication and organizational skills will shine as you help facilitate on-site events and provide solutions to guest inquiries.

Key Responsibilities:

• Welcome and assist guests with their concerns

• Inform guests about current and future promotions

• Explain loyalty program benefits and enroll customers

• Help implement on-site events and initiatives

Requirements:

• Minimum of one year experience in customer service

• Proven track record of high-level service

• Strong interpersonal and organizational skills

• Basic computer and math capabilities

• Ability to register with the provincial gaming authority

Bring your personable energy and service dedication to Playtime Casino and enhance guest interactions.
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