JJE Parts Account Representative

Position: JJE Parts Account Representative Opening
Location: Innisfil

Advance your career at JJE as a Parts Account Representative based in Innisfil, Ontario. This role tasks you with managing customer relationships while ensuring seamless parts order support.

As the primary contact for customer inquiries, you will play a vital role in fostering both trust and business growth. This full-time opportunity requires a detail-oriented individual to engage with customers via calls and emails, addressing their needs with precision and professionalism. Strong relationship-building and customer service abilities are critical.

Key Responsibilities:

• Manage primary point of contact for customer accounts

• Build strong relationships to encourage repeat business

• Engage in identifying and researching parts solutions

• Handle high-severity requests and issue escalations

• Monitor account performance for growth opportunities

Requirements:

• Relevant post-secondary education or training

• 3+ years in a customer-centric or sales-related role

• Experience using ERP systems for order management

• Strong communication and problem-solving skills

• Flexibility to adapt to changing business needs

Bring your customer service skills to JJE and contribute to our commitment to exceptional support.
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