Part-Time Player Services Coordinator
Job in
Rama, Barrie, Ontario, L9J, Canada
Listed on 2026-06-27
Listing for:
Gateway-Casinos-
Part Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Event Staff/ Venue Crew
Job Description & How to Apply Below
Location: Rama
Elevate guest experiences as a Player Services Coordinator s part-time job focuses on exceptional customer service, resolving concerns, and engaging with guests at various resort points.
As a Player Services Coordinator, you will be the first contact for guests, delivering personalized service and support across our resort. You’ll assist at service desks, manage player rewards, and coordinate events and promotions.
Your role is essential in maintaining positive guest experiences through effective communication and problem-solving.
Key Responsibilities:
• Deliver standout guest service across all interactions
• Assist with inquiries at the Guest Services desks
• Enroll guests in loyalty programs and manage accounts
• Handle communications in the Player Services Contact Centre
• Support event reservations and ticketing operations
Requirements:
• Exceptional customer service and communication skills
• Experience in hospitality or customer service preferred
• Strong multitasking and organizational abilities
• Proficient with computer applications
• Flexibility to work varied shifts, including weekends
Become a pivotal part of Gateway’s guest engagement and service team.
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