Service Advisor

Barrie Ford welcomes resumes from organized and customer-focused individuals interested in current and future Service Advisor opportunities. This role is well suited for someone who enjoys communicating with customers, coordinating service appointments, and helping ensure vehicles receive the care and attention they need.

As a Service Advisor, you may act as the main point of contact between customers and the service department. Candidates should be professional, detail-oriented, and comfortable explaining service recommendations in a clear and helpful way.

• Greet service customers and assist with appointment check-ins
• Listen to customer concerns and document vehicle service needs
• Communicate service recommendations, timelines, and updates clearly
• Coordinate with service technicians and other department team members
• Provide accurate information about maintenance and repair services
• Help customers understand recommended work and next steps
• Maintain organized records of service visits and customer communication
• Support a positive customer experience throughout the service process
• Follow up with customers when needed