Guest Services Representative at Gateway
Job in
Wasaga Beach, Barrie, Ontario, L9J, Canada
Listed on 2026-06-29
Listing for:
Gateway Casinos & Entertainment Limited
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Become a Guest Services Representative at Gateway’s Playtime Casino, where your warm personality helps create outstanding guest experiences in a vibrant atmosphere. Your intuitive customer service skills are crucial in our bustling environment.
Our ideal candidate has a minimum of one year in a related field, exuding a friendly and patient energy while assisting guests. You'll answer inquiries, provide solutions, and inform visitors about exciting upcoming events and promotions. Enrolling customers in the rewards program will also be among your key tasks.
Key Responsibilities:
• Greet and assist guests with inquiries
• Provide solutions for guest concerns
• Explain and enroll customers in rewards programs
• Aid in executing events and promotional initiatives
Requirements:
• Minimum one year experience required
• High-level customer service proficiency
• Strong organizational and communication capabilities
• Ability to register with provincial gaming authority
• Friendly, patient disposition during busy shifts
Showcase your dedication to guest satisfaction at Playtime Casino and support us in delivering an exceptional experience!
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×